Data protection
We are pleased about your interest in our online shop. Protecting your privacy is very important to us. Below we will inform you in detail about how your data is handled.
1. Access data and hosting
You can visit our websites without providing any personal information. Every time a website is accessed, the web server automatically saves a so-called server log file, which contains, for example, the name of the requested file, your IP address, date and time of retrieval, amount of data transferred and the requesting provider (access data) and documents the retrieval. This access data is evaluated exclusively for the purpose of ensuring trouble-free operation of the site and improving our offering. In accordance with Article 6 Paragraph 1 Sentence 1 Letter f of the GDPR, this serves to protect our legitimate interests, which predominate in the context of a balancing of interests, in a correct presentation of our offer. All access data will be deleted no later than seven days after the end of your visit to the site.
Hosting services provided by a third party: As part of processing on our behalf, a third party provides us with the services for hosting and displaying the website. This serves to protect our legitimate interests, which predominate in the context of a balancing of interests, in a correct presentation of our offer. All data collected as part of the use of this website or in the forms provided in the online shop as described below are processed on its servers. Processing on other servers only takes place within the framework explained here. This service provider is located within a country of the European Union or the European Economic Area.
2. Data collection and use for contract processing, contact and when opening a customer account
We collect personal data if you voluntarily provide it to us as part of your order, when contacting us (e.g. via contact form or email) or when opening a customer account. Mandatory fields are marked as such because in these cases we absolutely need the data to process the contract or to process your contact or open a customer account and without providing them you will not be able to complete the order and/or open the account or send the contact . Which data is collected can be seen from the respective input forms. We use the data you provide in accordance with Article 6 Paragraph 1 Sentence 1 Letter b GDPR to process the contract and process your inquiries. After the contract has been fully processed or your customer account has been deleted, your data will be restricted for further processing and deleted after the tax and commercial law retention periods have expired, unless you have expressly consented to further use of your data or we reserve the right to use your data beyond this is permitted by law and about which we inform you in this statement. Deleting your customer account is possible at any time and can be done either by sending a message to the contact option described below or using a function provided for this purpose in the customer account.
3. Data sharing
In order to fulfill the contract in accordance with Article 6 Paragraph 1 Sentence 1 Letter b GDPR, we pass on your data to the shipping company commissioned with the delivery, to the extent that this is necessary for the delivery of ordered goods. Depending on which payment service provider you select in the ordering process, we pass on the payment data collected for this purpose to the credit institution responsible for the payment and, if applicable, the payment service provider commissioned by us, or to the selected payment service, in order to process payments. In some cases, the selected payment service providers also collect this data themselves if you create an account there. In this case, you must log in to the payment service provider with your access data during the ordering process. The data protection declaration of the respective payment service provider applies. The same applies to the transfer of data to our manufacturers or wholesalers in cases where they take over the shipping for us (drop shipping).
Data transfer to shipping service providers - If you have given us your express consent to this during or after your order, we will pass on your email address and telephone number to the selected shipping service provider in accordance with Art. 6 Paragraph 1 Sentence 1 lit. a GDPR so that he can contact you before delivery for the purpose of delivery notification or coordination. Consent can be revoked at any time by sending a message to the contact option described below or directly to the shipping service provider at the contact address listed below. After revocation, we will delete the data you provided for this purpose unless you have expressly consented to further use of your data or we reserve the right to use your data beyond this, which is permitted by law and about which we inform you in this declaration.
4. Email newsletters and postal advertising
E-mail advertising with registration for the newsletter - If you register for our newsletter, we will use the data required for this or separately provided by you to regularly send you our e-mail newsletter based on your consent in accordance with Art. 6 Para. 1 Sentence 1 lit. a GDPR. You can unsubscribe from the newsletter at any time and can do so either by sending a message to the contact option described below or via a link provided in the newsletter. After you unsubscribe, we will delete your email address unless you have expressly consented to further use of your data or we reserve the right to use your data beyond this, which is permitted by law and about which we inform you in this declaration. The newsletter is sent as part of processing on our behalf by a service provider to whom we pass on your email address for this purpose. This service provider is located within a country of the European Union or the European Economic Area.
Postal advertising and your right to object – We also reserve the right to use your first and last name as well as your postal address for our own advertising purposes, e.g. to send interesting offers and information about our products by post. This serves to protect our legitimate interests, which predominate in the context of a balancing of interests, in advertising to our customers in accordance with Article 6 Paragraph 1 Sentence 1 Letter f GDPR. The advertising mail is provided as part of processing on our behalf by a service provider to whom we pass on your data for this purpose. You can object to the storage and use of your data for these purposes at any time by sending a message to the contact option described below.
5. Use of data in payment processing
Identity and creditworthiness check when selecting Klarna payment services - If you choose Klarna's payment services, we ask for your consent in accordance with Art You are allowed to transmit the necessary data to Klarna for the credit check and credit check. In Germany, the credit reporting agencies mentioned in Klarna's data protection declaration can be used for identity and creditworthiness checks. Klarna uses the information received about the statistical probability of a payment default to make a balanced decision about the establishment, implementation or termination of the contractual relationship. You can revoke your consent at any time by sending a message to the contact details below. This may mean that we can no longer offer you certain payment options. You can also revoke your consent to this use of personal data from Klarna at any time.
6. Integration of the Trusted Shop Trustbadge
The Trusted Shops trust badge is integrated on this website to display our Trusted Shops seal of quality and to offer Trusted Shops products to buyers after an order. This serves to protect our legitimate interests, which predominate in the context of a balancing of interests, in optimal marketing by enabling secure shopping in accordance with Article 6 Paragraph 1 Sentence 1 Letter f of the GDPR. The Trustbadge and the services advertised with it are an offer from Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Cologne. The trust badge is made available as part of order processing by a CDN provider (content delivery network). Trusted Shops GmbH also uses service providers from the USA. An appropriate level of data protection is ensured. Further information on data protection at Trusted Shops GmbH can be found here. When you access the trust badge, the web server automatically saves a so-called server log file, which also contains your IP address, date and time of retrieval, amount of data transferred and the requesting provider (access data) and documents the retrieval. Individual access data is stored in a security database for the analysis of security issues. The log files are automatically deleted no later than 90 days after creation.Further personal data will be transferred to Trusted Shops GmbH if you decide to use Trusted Shops products after completing an order or have already registered for use. The contractual agreement made between you and Trusted Shops applies. For this purpose, personal data is automatically collected from the order data. Whether you as a buyer are already registered to use the product is automatically checked using a neutral parameter, the email address hashed using a cryptological one-way function. Before transmission, the email address is converted into this hash value, which cannot be decrypted by Trusted Shops. After checking for a match, the parameter is automatically deleted. This is necessary to fulfill our and Trusted Shops' overriding legitimate interests in providing the buyer protection and transactional evaluation services linked to the specific order in accordance with Article 6 Paragraph 1 Sentence 1 Letter f of the GDPR. Further details, including how to object, can be found in the Trusted Shops data protection declaration linked above and in the Trustbadge.
7. Cookies and web analytics
In order to make visiting our website attractive and to enable the use of certain functions, to display suitable products or for market research, we use so-called cookies on various pages. This serves to protect our legitimate interests, which predominate in the context of a balancing of interests, in an optimized presentation of our offer in accordance with Article 6 Paragraph 1 Sentence 1 Letter f of the GDPR. Cookies are small text files that are automatically stored on your device. Some of the cookies we use are deleted at the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your device and enable us to recognize your browser the next time you visit (persistent cookies). The duration of storage can be found in the overview in the cookie settings of your web browser. You can set your browser so that you are informed about the setting of cookies and decide individually whether to accept them or exclude the acceptance of cookies for certain cases or in general.Each browser differs in the way it manages cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings. You can find these for the respective browsers under the following links:Internet Explorer™: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookiesSafari™: https: //support.apple.com/de-de/guide/safari/sfri11471/12.0/mac/10.14Chrome™: https://support.google.com/chrome/answer/95647?hl=de&hlrm=enFirefox™ https ://support.mozilla.org/de/kb/cookies-allow-und-rejectOpera™ : https://help.opera.com/de/latest/web-preferences/#cookies
If you do not accept cookies, the functionality of our website may be restricted.Use of Google (Universal) Analytics for web analysis – If you have given your consent in accordance with Article 6 Paragraph 1 Sentence 1 Letter a GDPR, this website uses Google (Universal) Analytics for the purpose of website analysis. The web analysis service is an offer from Google Ireland Limited, a company registered and operated under Irish law with its registered office at Gordon House, Barrow Street, Dublin 4, Ireland. (www.google.de). Google (Universal) Analytics uses methods that enable analysis of your use of the website, such as cookies. The automatically collected information about your use of this website is usually transmitted to a Google server in the USA and stored there. By activating IP anonymization on this website, the IP address is shortened before transmission within the member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. The anonymized IP address transmitted by your browser as part of Google Analytics is generally not combined with other Google data. Once we no longer use Google Analytics, the data collected in this context will be deleted. To the extent that information is transferred to Google servers in the USA and stored there, the American company Google LLC is certified under the EU-US Privacy Shield. A current certificate can be viewed here. As a result of this agreement between the USA and the European Commission, the latter has determined an adequate level of data protection for companies certified under the Privacy Shield. You can revoke your consent at any time with future effect by downloading and installing the browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de. This prevents the collection of the data generated by the cookie and related to your use of the website (including your IP address) and the processing of this data by Google. As an alternative to the browser plug-in, you can click this link to prevent Google Analytics from recording data on this website in the future. An opt-out cookie is stored on your device. If you delete your cookies, you will be asked to give your consent again.
8. Online Marketing
Google Ads Remarketing – We use Google Ads to advertise this website in Google search results and on third-party websites. If you have given us your consent in accordance with Article 6 Paragraph 1 Sentence 1 lit Pages enable interest-based advertising. Once we no longer use Google Ads Remarketing, the data collected in this context will be deleted. Any further data processing will only take place if you have agreed to Google that your web and app browser history will be linked by Google to your Google account and that information from your Google account will be used to personalize ads that you display on the web see. In this case, if you are logged in to Google while visiting our website, Google will use your data together with Google Analytics data to create and define target group lists for cross-device remarketing. To do this, Google temporarily links your personal data with Google Analytics data to form target groups.
Google Ads is an offer from Google Ireland Limited, a company registered and operated under Irish law with its registered office at Gordon House, Barrow Street, Dublin 4, Ireland (www.google.de). To the extent that information is transferred to Google servers in the USA and stored there, the American company Google LLC is certified under the EU-US Privacy Shield. A current certificate can be viewed here. As a result of this agreement between the USA and the European Commission, the latter has determined an adequate level of data protection for companies certified under the Privacy Shield. You can revoke your consent at any time with future effect by deactivating the remarketing cookie via this link. You can also find out more about the setting of cookies and make settings from the Digital Advertising Alliance.
Our online presence on Facebook, Google, Instagram, Pinterest – Our presence on social networks and platforms serves better, active communication with our customers and interested parties. We provide information there about our products and ongoing special promotions. When you visit our online presence on social media, your data may be automatically collected and stored for market research and advertising purposes. So-called usage profiles are created from this data using pseudonyms. These can be used, for example, to display advertisements within and outside the platforms that presumably match your interests. Cookies are usually used on your device for this purpose. These cookies store visitor behavior and user interests. In accordance with Article 6 Paragraph 1 Letter f of the GDPR, this serves to protect our legitimate interests, which predominate in the context of a balancing of interests, in an optimized presentation of our offer and effective communication with customers and interested parties. If you are asked by the respective social media platform operators for consent (consent) to data processing, e.g. with the help of a checkbox, the legal basis for data processing is Art. 6 Para. 1 lit. a GDPR. If the aforementioned social media platforms have their headquarters in the USA, the following applies: An adequacy decision by the European Commission has been made for the USA. This goes back to the EU-US Privacy Shield. A current certificate for the respective company can be viewed here. For detailed information on the processing and use of data by the providers on their websites, as well as a contact option and your related rights and setting options to protect your privacy, in particular objection options (opt-out), please refer to the providers' data protection information linked below. If you still need help with this, you can contact us.
Facebook: https://www.facebook.com/about/privacy/
Data processing is carried out on the basis of an agreement between jointly responsible parties in accordance with Art. 26 GDPR, which you can view here: https://www.facebook.com/legal/terms/page_controller_addendum
Google/YouTube: https://policies.google.com/privacyInstagram: https://help.instagram.com/519522125107875Pinterest: https://about.pinterest.com/de/privacy-policy
Option to object (opt-out): Facebook: https://www.facebook.com/settings?tab=adsGoogle/ YouTube: https://adssettings.google.com/authenticatedInstagram: https://help.instagram.com /519522125107875Pinterest: https://www.pinterest.de/?next=/settings/
9. Sending review reminders via email
Rating reminder by Trusted Shops - If you have given us your express consent to this during or after your order in accordance with Article 6 Paragraph 1 Sentence 1 Letter a GDPR, we will transmit your email address to Trusted Shops GmbH, Subbelrather Str . 15c, 50823 Cologne (www.trustedshops.de), so that they can send you a review reminder by email.
This consent can be revoked at any time by sending a message to the contact option described below or directly to Trusted Shops.
Application and use of Groupify Shopping – The controller has integrated components of Groupify Shopping on this website. Groupify Shopping is a brand of Groupify, which primarily offers social shopping solutions for operators and customers of online shops. The operating company of Groupify Shopping is Groupify GmbH, Urbanstraße 116, 10967 Berlin. Groupify Shopping transfers data to the Groupify server with each impression as well as with clicks or other activities. Each of these data transfers triggers a cookie request to the user's browser. If the browser accepts this request, Groupify sets a cookie on the user's information technology system. The purpose of the data transfer is to ensure social shopping functionality during the ordering process, as well as to assign the user when the website is accessed again at a later point in time. The cookie is used, among other things, to determine the assignment of a user to a group. The cookie also serves to increase security for the user and limit the possibilities of misuse. As part of this technical process, Groupify receives knowledge of data that Groupify also uses to a) show participants in a group order the other participants, b) determine and display the name, description and price of the products ordered together. Users can prevent the setting of cookies through our website at any time by making the appropriate settings in the Internet browser used and thus permanently object to the setting of cookies. Such a setting of the Internet browser used would also prevent Groupify from setting a cookie on the user's information technology system. In addition, cookies already set by Groupify can be deleted at any time via an internet browser or other software programs. Further information and Groupify’s applicable data protection regulations can be found at https://www.groupify.de/privacy.
10. Contact options and your rights
As a data subject, you have the following rights:
in accordance with Art. 15 GDPR, the right to request information about your personal data processed by us to the extent specified therein; in accordance with Art. 16 GDPR, you have the right to immediately request the correction of incorrect or complete personal data stored by us; in accordance with Art. 17 GDPR, the right to request the deletion of your personal data stored by us, unless further processing is required to exercise the right to freedom of expression and information;
- to fulfill a legal obligation;
- is necessary for reasons of public interest or to assert, exercise or defend legal claims; in accordance with Art. 18 GDPR, you have the right to request that the processing of your personal data be restricted if you dispute the accuracy of the data;
- the processing is unlawful but you object to its deletion;
- we no longer need the data, but you need it to assert, exercise or defend legal claims or - you in accordance with Art. 21 GDPR have objected to the processing; in accordance with Art. 20 GDPR, the right to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request that it be transmitted to another person responsible; in accordance with Art. 77 GDPR you have the right to complain to a supervisory authority. As a rule, you can contact the supervisory authority at your usual place of residence or work or at our company headquarters. If you have any questions about the collection, processing or use of your personal data, information, correction, restriction or deletion of data, as well as revocation of any consent you may have given or objection to a specific use of data, please contact our company data protection officer.
Thomas Kapfhammer
Erlkamerstrasse 4
83607 Holzkirchen
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Right to object
To the extent that we process personal data as explained above to protect our legitimate interests, which predominate in the context of a balancing of interests, you can object to this processing with effect for the future. If the processing is carried out for direct marketing purposes, you can exercise this right at any time as described above. If processing is carried out for other purposes, you only have the right to object if there are reasons that arise from your particular situation.
After exercising your right to object, we will no longer process your personal data for these purposes unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or if the processing is necessary for the establishment, exercise or defense of serves legal claims.
This does not apply if the processing is carried out for direct marketing purposes. We will then no longer process your personal data for this purpose.
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Still questions?
Write an email or just call us:
Email: info@justforbears.com
Telephone: 00 49 178 80 80 788
Mon – Fri 1:00 p.m. to 4:00 p.m
(please have your order number ready)
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